Public offer

  • 1. Terms and Definitions

    1.1. In this offer, unless the context otherwise requires, the following terms have the following meanings and are an integral part of it:

    Seller - IP Erf Angelina Valerievna (Registration address: 660125, Krasnoyarsk Territory, Krasnoyarsk, May 9 St., 8, kv.92, TIN 246107910572, OGRN 311246814700056)

    Buyer - any competent individual accepting a public offer on the terms of this offer, placing orders and purchasing goods from SP Erf AV, which are presented on the website, for their personal, household and other needs not related with business activities.

    Online store - the official online store of the Seller IP Erf AV, located at the Internet address In the framework of this contract, the concept of online store and store, as well as the Internet address and derivatives from are equivalent and are treated authenticly, context of the offer.

    A product is an object (a piece of clothing, an accessory or other material value) presented for sale on the Site.

    Order - properly executed and placed order of the Client (the relevant fields on the website in the "Basket", "ordering" section), addressed to the Seller, for sale and delivery of the Goods selected on the Site to the address specified by the Client.

  • 2. General provisions

    2.1. This public offer (hereinafter referred to as the “Agreement”) is the official offer of the individual entrepreneur Erf A.V. to any natural person who has legal capacity and the necessary authority to conclude with SP Erf A.V. contract for the sale of goods on the conditions defined in this offer and contains all the essential terms of the contract.

    2.2. Relations in the field of consumer rights protection are regulated by the Civil Code of the Russian Federation, the Law on Consumer Protection, the Government Decree on Approving the Rules for the sale of goods by remote means and other federal laws and legal acts of the Russian Federation adopted in accordance with it.

    2.3. Seller has the right to make changes without prior notice. in these Terms. Changes to the Terms come into effect after they are published on the Website and apply to any Order made after publication.

    2.4. Placing an order on the Website and placing an Order by phone implies familiarizing the Client with these Terms, their understanding, mandatory consent and acceptance.

    2.5. All textual information and graphic images of goods posted on the Website are the property of the Seller or its contractors. Viewing information or printing pages on the Site is allowed for personal use only.

  • 3. Subject of the contract and the price of goods

    3.1. The seller transfers and the buyer accepts and pays for the goods under the conditions specified in this contract. Ownership of the Ordered Goods shall pass to the Buyer from the moment of the actual transfer of the Goods to the Buyer. and last pay the full cost of the goods. The risk of accidental loss of or damage to the Goods passes to the Buyer upon the actual transfer of the Goods to the Buyer.

    3.2. Prices for the Goods are determined by the Seller unilaterally. and are listed on the pages of the online store, located on the Internet address:

    3.3. The price of goods is indicated in rubles of the Russian Federation.

    3.4. The offer to conclude a contract for a specific product is valid for the period the product is on the website of the Seller, subject to the availability of the product in the Seller’s warehouse.

  • 5. Rights and obligations of the parties

    5.1. Seller undertakes:

    5.1.1. From the time of the conclusion of this Agreement to fully ensure all obligations to the Buyer in accordance with the terms of this agreement and current legislation. The seller reserves the right to default on obligations under the Agreement in case of occurrence of force majeure circumstances specified in clause 9 of this Agreement.

    5.1.2. Process the Buyer's personal data and provide their confidentiality in the manner prescribed by applicable law.

    5.2. Seller has the right:

    5.2.1. Modify this Agreement, the Prices of Goods and Tariffs for related services, methods and terms of payment and delivery of goods unilaterally, placing them on the pages of the online store located at the Internet address: All changes take effect immediately upon posting. and are considered to be brought to the attention of the Buyer from the time of such publication.

    5.2.2. Record telephone conversations with the Buyer. According with paragraph 4 of Art. 16 of the Federal Law “On Information and Information Technologies and information protection. ”The Seller undertakes to: prevent attempts of unauthorized access to information and / or transmission to persons who are not directly related to the execution of Orders; timely detect and prevent such facts.

    5.2.3. Without agreement with the Buyer, transfer your rights and obligations on the execution of the Agreement to third parties.

    5.3. Buyer undertakes:

    5.3.1. Until the conclusion of the Agreement, familiarize yourself with the content and conditions of the Agreement, the prices of the Goods offered by the Seller in the online store

    5.3.2. To place orders, the client must enter his data and place an order on his own in ways available to clients.

    5.3.3. In fulfillment by the Seller of his obligations to the Buyer, the latter must provide all the necessary data uniquely identifying him as the buyer, and sufficient for the delivery of the Goods ordered by him to the Buyer.

    5.3.4. Pay for the ordered goods and their delivery under the terms of this agreement.

    5.3.5. In order to avoid disputes, when placing an order, review the information offered by the Seller on its website, in particular, but not limited to, the sections: Purchase Guide, Payment, Delivery, Free Return, Privacy Policy.

    5.3.6. Do not use the product ordered on the website for business purposes.

  • 6. Order acceptance

    6.1. After placing the Order, the Client receives to the e-mail address indicated by him information on the composition of his Order, indicating the value of the goods, the address and the cost of delivery.

    6.2. The order is considered accepted for execution after the Client receives an e-mail at the email address specified in the registration form, with confirmation of the fact of acceptance of the Order and / or after a message on the creation of the Order appears on the website page, indicating its number.

    6.3. The seller reserves the right to cancel the Client's Application at the stage of confirming the Application.

    6.4. Seller reserves the right to agree with the Customer order data by phone. If it is impossible to contact the Client within 2 (two) days, the order made by the client is canceled, and if the Client makes an advance payment, the funds are returned by the Seller according to the bank details from which the payment was made.

    6.5. After placing the Order, the Buyer is provided with information on the date of delivery of the Order to the Client. The specified date depends on the availability of the ordered goods in the Seller’s warehouse and the time required for processing and delivery of the Order.

  • 7. Delivery of goods

    7.1. The client undertakes to accept the order in the agreed delivery time. The delivered Goods are transferred to the Customer, and in his absence, to any person who presents an Order confirmation or other document confirming the delivery of the Goods.

    7.2. Pickup Buyer can carry out all the shops of the Seller.

    7.3. The seller tries to comply with the agreed delivery time as much as possible. The seller is not responsible for any delay in delivery due to unforeseen circumstances that occurred through no fault of the Seller, which could not be foreseen.

    7.4. The client has the right to refuse the entire ordered Goods or individual items (provided that the Order is not delivered for delivery to the courier service) at any time prior to its transfer to the Client (signing of shipping documents), and after the transfer of the goods - within 7 days.

    7.5. The ownership of the Goods, the risk of its accidental loss or damage is transferred to the Client at the time of acceptance of the Goods from the courier service representative. Confirmation of the transfer of ownership of the Goods is the signature of the Client in the invoice issued by the seller or courier service.

    7.6. At the same time with the Goods, the Seller submits a return form with information on the return date and a note on the care of the Goods.

    7.7. For Clients from foreign countries the Seller sends the order without taking into account the taxes and duties of the Buyer's country of residence. Shipping cost does not include taxes and duties.

  • 8. Return and exchange of goods

    8.1. Pokupatel' vprave otkazat'sya ot zakazannogo tovara bez ob"yasneniya prichiny v lyuboye vremya do yego polucheniya.

    8.2. Pokupatel' vprave obmenyat' tovar, yesli on ne podoshel po forme, gabaritam, fasonu, rastsvetke, razmeru ili komplektatsii. Srok obmena - 14 dney, ne schitaya dnya pokupki. Vozvrat ili obmen tovara vozmozhny kogda: sokhraneny yego tovarnyy vid (upakovka, plomby, yarlyki), potrebitel'skiye svoystva, sokhranena komplektnost' tovara, a takzhe dokument, podtverzhdayushchiy fakt i usloviya pokupki ukazannogo tovara (tovarnyy ili kassovyy chek).

    8.1. The buyer has the right to refuse the ordered goods without giving a reason. at any time before receiving it.

    8.2. The buyer has the right to exchange the goods if he did not fit in the form, size, style, color, size or configuration. The exchange period is 14 days, not counting the day of purchase. Return or exchange of goods is possible when: its marketable appearance (packaging, seals, labels), consumer properties, completeness of the goods, as well as a document confirming the fact and conditions of purchase of the specified goods (cash receipt or cash receipt) are preserved.

    8.3. For the return of the goods of good quality (including due to its exchange), Clint agrees to carefully pack the goods (with all the components and a complete set of accessories specified in the technical documentation for the product) and attach the following documents:

    • Return Form;

    • A copy of the passport (or other identity document);

    • Copy of payment check.

    8.4. The procedure for the return of goods of inadequate quality is carried out by the method specified in paragraph 7.3. The application for refund must indicate what kind of defect contains the goods returned by the Buyer.

    8.5. Ways to return the ordered goods:

    • Return the goods through the delivery service;

    • Return the goods yourself through any courier company.

    8.6. Requirements for the return of the amount of money paid for the goods shall be satisfied within 10 days from the date of submission of the relevant requirement (Article 22 of the RF Law "On Protection of Consumer Rights"). In case of return of the goods of inadequate quality, the cost of the goods together with the cost of delivery is returned to the Buyer.

  • 9. Payment Methods

    9.1. Buyer can make payment in the following ways:
    - Online payment on the site;
    -Payment using Sberbank Online;

    9.2. More detailed information on the methods of payment for the goods is contained in the sections of the site "Delivery and Payment".

  • 10. Force Majeure

    10.1. Either of the Parties shall be released from liability for full or partial non-performance of its obligations under this Agreement, if this failure was caused by force majeure arising after the signing of this Agreement. “Circumstances of the Overwhelming Force” means extraordinary events or circumstances that such a Party could not have foreseen or prevented by the means available to it. Such extraordinary events or circumstances include, inter alia: strikes, floods, fires, earthquakes and other natural disasters, wars, military actions, actions of Russian or foreign government bodies, as well as any other circumstances beyond the reasonable control of any Party. Changes in the current legislation or regulations that directly or indirectly affect any of the Parties are not considered as Force Majeure Circumstances, however, in case of such changes that do not allow any of the Parties to fulfill any of its obligations hereunder, The parties are obliged to immediately decide on the procedure for resolving this problem in order to ensure that the parties continue to comply with this Agreement.

  • 11. Confidentiality

    11.1. When returning the Goods for transfer by the Seller of funds, the Client provides passport data and credit card information. The Seller has the right to use this information to fulfill its obligations to the Client. The seller recognizes the importance of confidentiality of the personal information provided by the Client. By submitting his personal data to the Seller, the Client agrees to the Seller’s processing, including to fulfill its obligations to the Client under this offer, to promote the seller of goods and services by sending promotional and informational mailings, provedeniya elektronnykh i sms-oprosov, provedeniye konkursov i inykh promo-aktsiy sredi kliyentov, analiza rezul'tatov marketingovykh aktsiy, kliyentskoy podderzhki, provedeniye statisticheskikh issledovaniy, organizatsii dostavki tovara, kontrolya udovletvorennosti kliyentov kachestvom okazyvayemykh Prodavtsom uslug. Litsa, poseshchayushchiye sayt, a takzhe Kliyenty soglashayutsya s tem, chto dlya osushchestvleniya obyazatel'stv pered Kliyentom, a takzhe s tsel'yu provedeniya marketingovykh issledovaniy, formirovaniya analiticheskikh otchetov i drugikh marketingovykh deystviy Prodavets mozhet poruchit' obrabotku personal'nykh dannykh (vklyuchaya, conducting electronic and sms surveys, holding contests and other promotions among customers, analyzing the results of marketing campaigns, customer support, conducting statistical research, organizing the delivery of goods, monitoring customer satisfaction with the quality of services provided by the Seller. The persons who visit the site, as well as the Clients agree that in order to fulfill obligations to the Client, as well as for the purpose of conducting marketing research, generating analytical reports and other marketing activities, the Seller may entrust the processing of personal data (including but not limited to - date of birth, e-mail address, information about social media accounts, information about purchase histories, information about interests) to third parties on the basis of an agreement concluded with such persons, subject to compliance with the requirements of the legislation of the Russian Federation on confidentiality of personal data and security of personal data during their processing.
    Under the processing of personal data is understood any action performed using automation means or without using such means with personal data, including the collection, recording, systematization, accumulation, storage, refinement (update, change) of the extraction, use, transfer (including transfer by third persons, not excluding the cross-border transfer, if the need for it arose in the course of the fulfillment of obligations), depersonalization, blocking, deletion, destruction of personal data. Seller has the right to process personal data, including by sending to the Client correspondence of an advertising nature to the specified postal address, making phone calls, sending sms - messages, messages via instant messengers, as well as sending advertising emails to the email indicated by the client.

    11.2. The seller undertakes not to disclose information received from the Client. Not considered a violation of the Seller’s provision of information to agents. and to third parties acting on the basis of an agreement with the Seller, in order to fulfill obligations to the customer.

    11.3. The Buyer agrees and permits the Operator and the Counterparties of the Operator to process the Buyer's personal data using automated database management systems, as well as other software specially developed on the instructions of the Operator.

    11.4. The buyer has the right to request from the Operator complete information about his personal data, its processing and use, as well as to demand the exclusion or correction / addition of incorrect or incomplete personal data.

    11.5. The seller has the right to record telephone conversations with the Client. At the same time, the Seller undertakes: to prevent attempts of unauthorized access to information obtained during telephone conversations, and / or transmission to third parties who are not directly related to the execution of Orders, in accordance with paragraph 4 of Art. 16 of the Federal Law "On Information, Information Technologies and Information Protection."

  • 12. A responsibility

    12.1. For non-fulfillment or improper fulfillment of the terms of this Agreement, the Parties shall be liable in accordance with the legislation of the Russian Federation.

    12.2. All text information and graphic images posted in the online store, have a legal right holder, the illegal use of this information and images is prosecuted in accordance with the current legislation of the Russian Federation.

  • 13. Other conditions

    13.1. All disputes arising from non-performance or improper performance of their obligations under this agreement will be resolved by the parties during negotiations.

    13.2. In case of not reaching an agreement during the negotiations, disputes will be resolved in court in accordance with the current legislation of the Russian Federation

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